Frequently asked questions
You can refer a patient online here or call us at (509) 259-8517.
You should refer any patient with an acute wound, a non-healing wound > 30 days duration, diabetic wound, pressure wound, traumatic wound, surgical wound, those being treated with negative pressure wound therapy (i.e. VAC), or those being treated in an SNF with a stage 2 wound or greater.
Depending on the severity of your wound, we can set up a weekly, bi-weekly, or monthly wound care treatment plan. If you require daily care (ex. changed bandages, wound cleaning, etc.), we will schedule our support team to help you.
Yes. We will always call you to schedule and confirm a specific date and time before we visit your home.
Depending on our availability, we may be able to schedule a same-day visit. Call us and we will be more than happy to help you schedule a visit for your loved one.